Frequently Asked Questions
Have a question? We've got the answer!
What is the CarPlay+ Smart Display?
What is the CarPlay+ Smart Display?
The CarPlay+ Smart Display is a car accessory that connects to Apple CarPlay and Android Auto. It provides navigation, music, calls, messages, a satnav and radio all in one touchscreen display. It also includes optional dual cameras for safety.
Is my phone compatible with the Smart Display?
Is my phone compatible with the Smart Display?
Yes! It works with iPhones (iPhone 5 or newer) and Android devices running Android 6.0 or higher.
How do Apple CarPlay and Android Auto work?
How do Apple CarPlay and Android Auto work?
These systems sync your phone with your car’s display, letting you use navigation, music, calls, and messages hands-free via touch or voice commands.
How long does shipping take?
How long does shipping take?
Shipping times for both smart displays range from 3-7 working days. For more information, please visit our Shipping & Delivery page.
How can I set up the display?
How can I set up the display?
Mount it on your dashboard or windshield, plug it into your car's power outlet (cigarette port), and connect your phone via Bluetooth or USB. That's it!
How do I install and use the rear camera?
How do I install and use the rear camera?
Mount the rear camera, connect it to the display with the provided cables, and adjust the angle. It switches to the rear view automatically when you reverse.
What countries do you ship to?
What countries do you ship to?
We are currently shipping to all countries.
What is the return policy?
What is the return policy?
We have a 30-day return policy, meaning you have 30 days after delivery to request a return. For more details, please see our Refund Policy.
How can I track my order?
How can I track my order?
To track your order, simply enter your tracking number on our Track Order page. You’ll receive the tracking number by email 2-4 days after your purchase.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, Maestro, AMEX, JCB, Diners Club & Discover), Klarna, PayPal, Apple Pay, and Google Pay.
What if my parcel doesn't arrive?
What if my parcel doesn't arrive?
If it has been more than 15 days since you placed your order, please reach contact us via our Contact page.
How do I contact you?
How do I contact you?
For any assistance, visit our Contact Page or email us at support@carplayplus.co.uk. Our friendly customer support team will get back to you within 24 hours.